Personas, Tasks Models and User Journeys

This Friday we had a small introduction to user experience. We talked about key concepts as:

Persona ( user archetypes : its used to hep designers make decisions, and to remind the importance of people in the design of the systems).

Task Models ( what tasks the persona needs/expects to do to complete a goal).

User Journey…I struggled to define it, so I paste here a description that I found in a very cool website: 

“A user journey is a series of steps (typically 4-12) which represent a scenario in which a user might interact with the thing you are designing. They can be used for 2 main things:

  • Demonstrating the way users currently interact with the service / website / product
  • Demonstrating the way users could interact with the service / website / product “

font: http://theuxreview.co.uk/user-journeys-beginners-guide/

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Persona exercice 

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User Journey 
 

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