This Friday we had a small introduction to user experience. We talked about key concepts as:
Persona ( user archetypes : its used to hep designers make decisions, and to remind the importance of people in the design of the systems).
Task Models ( what tasks the persona needs/expects to do to complete a goal).
User Journey…I struggled to define it, so I paste here a description that I found in a very cool website:
“A user journey is a series of steps (typically 4-12) which represent a scenario in which a user might interact with the thing you are designing. They can be used for 2 main things:
- Demonstrating the way users currently interact with the service / website / product
- Demonstrating the way users could interact with the service / website / product “